Wyoming Medicaid excludes audio-only telephone visits from telehealth coverage
Summary
Wyoming Medicaid excludes audio-only telephone conversations from its telehealth definition. Telephone-only visits are therefore not reimbursable as telehealth.
Wyoming's telehealth definition explicitly excludes a telephone conversation between practitioner and member, so audio-only visits are not reimbursed by Medicaid as telehealth. This excludes patients who lack broadband or video-capable devices from telephone-based access to care, pushing them toward in-person visits or no care. It is a meaningful barrier in a large, sparsely populated state with significant connectivity gaps.
Source: Center for Connected Health Policy (CCHP), Wyoming state telehealth page (2026).
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