New Jersey allows audio-only physical health telehealth to be reimbursed at only 50% of in-person rates

Summary

Under New Jersey's telehealth parity rules, audio-only physical health services are exempt from full payment parity and may be reimbursed at as little as 50% of the in-person rate. Audio-only visits for physical health care are therefore financially disadvantaged compared with in-person or video visits.

New Jersey's telehealth payment parity policy carves out audio-only physical health services, which may be reimbursed at a minimum of 50% of the in-person rate rather than full parity (behavioral health audio-only retains full parity). This audio-only payment gap can discourage phone-based physical health visits and disadvantages patients who lack video access. The temporary nature of the parity provision also creates ongoing reimbursement uncertainty.

Source: Center for Connected Health Policy (CCHP), New Jersey state telehealth page (2026).

New Jersey allows audio-only physical health telehealth to be reimbursed at only 50% of in-person rates

Summary

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