Georgia bars private-payer reimbursement for audio-only telehealth outside mental/behavioral health
Summary
Georgia limits private-payer audio-only telehealth reimbursement to mental and behavioral health services. For all other services, insurers are not required to pay for audio-only (telephone) visits, disadvantaging patients without video access.
Per CCHP's Georgia page, state law does not require an insurer to pay for a telemedicine service provided through an audio-only call for any service other than mental or behavioral health. Patients who can only access care by telephone, such as those without broadband or video-capable devices, may therefore have non-behavioral-health audio-only visits go uncovered by commercial plans. This affects rural and lower-income Georgians and the clinicians serving them.
Source: Center for Connected Health Policy (CCHP), Georgia state telehealth policy page (2026).
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